Refund policy

100% Money Back Guarantee

If you have questions concerning the PetEyez website, products, a recent shipment received, or a recent order placed please contact PetEyez either by phone Toll Free: (888) 234-8393 or via support@peteyez.com.

If you have a medical question about nutrition or vision, please Email: support@peteyez.com

Holiday Hours:
All National Holidays Will Be Closed

Hours: PetEyez is open Monday – Friday, 9am – 5:00pmEST. Orders placed on Saturday, Sunday, or Holidays will be shipped during operating business hours.

***We are NOT responsible for ANY lost or stolen packages***

Shipping: Typical shipping for USPS packages are 4-6 business days.  International and large shipments may vary in shipment time

Returns: At PetEyez we offer full refund if not satisfied with product purchased. Refunds are only applicable for price paid for product, shipping charges are not refundable. We are also not responsible for shipping cost to return product to the address below unless the product was received damaged or the wrong product was received for the order placed. We ask that Returns meet the following requirements:

• 30 Day Money Back Guarantee.
• Returns must Include name and/or order number associated with product being returned.
• When Pet Eyez™ receives the return we will then issue a refund to the card used when the original order was placed. Notification will be sent via E-mail to verify your refund has been completed.
• Open products are subject to equal value exchange and/or partial refund.
• Returns to:  Please contact 888-234-8393 or email “support@peteyez.com

Terms and Conditions PDF Printable and Downloadable: PetEyez™ Terms and Conditions